For the purposes of this Policy, the following capitalised terms, unless elsewhere defined in this Policy, shall have the following meanings:
“Act” means the Personal Data Protection Act 2012 of Singapore, as amended from time to time;
“Group” means Keppel Corporation Limited and/or its subsidiaries, including Keppel Electric Pte Ltd ; and
“personal data” means any data, whether true or not, about an individual who can be identified (a) from such data; or (b) from such data and other information to which we have or are likely to have. This may include, for example, a person’s name, date of birth, gender, NRIC, passport number, photos, mailing addresses, telephone numbers, email addresses and network data.
Personal data may be collected from you in the following ways:
The purposes for which we and/or our service providers may collect, use, disclose, process, manage and/or transfer your personal data are as follows:
Your personal data will be disclosed for the purposes indicated above to our officers and employees, affiliates, third parties, service providers, advisors, which includes without limitation, the following persons or entities:
We may, in the course of providing services to you, disclose, transfer, store, process and/or deal with your personal data outside Singapore. In doing so, we will comply with all applicable data protection and privacy laws, and take steps to ensure that your personal data continues to receive a standard of protection that is at least comparable to that provided under the Act.
You may subsequently withdraw your consent to our collection, use or disclosure of your personal data. However, should you choose to do so, we may not be able to provide you with our services, or perform any contract we may have with you. Accordingly, the Group may, insofar as such consent is integral to the provision of the services to you, cease to provide such services to you and will have the right to terminate any contract of service with you in its discretion, without liability to you. Notwithstanding any withdrawal of consent, unless otherwise agreed by the Group, you will still be bound by any contract of service with the relevant entity in the Group, and should you choose to terminate the relevant contract(s), early termination and other charges, liquidated damages or contractual consequences may apply in accordance with the relevant contract(s) or at law, and the Group reserves its rights thereof.
Please contact our Data Protection Officer by email (please see the “Contact Details and DPO” section below) to request for withdrawal.
We shall process your withdrawal request within a reasonable time (depending on the complexity of the request and its impact on our relationship with you), and in any event no later than within [ten (10) business days of receiving your request.
We will retain personal data for as long as it is necessary to fulfil the purpose for which it was collected, our legal or business purposes, or as required by relevant laws. We will usually keep your personal data for up to seven (7) years to ensure that any contractual disputes can be addressed. If you opt out or withdraw your consent to marketing, we will remove you from our marketing database.
You must ensure that all personal data submitted to us is accurate, up-to-date and not misleading. Any submission of false or incorrect information may result in our failure to deliver the products and services you seek. We reserve the right to request for documentation to verify the information provided by you.
We encourage you to inform us when there are any changes to the personal data which you have provided to the Group, so as to ensure that we have the most current, accurate and complete information. Upon request by you, the Group may, in accordance with the Act, correct or complete any personal data found to be inaccurate or incomplete as soon as practicable.
You can access, update and correct your personal information anytime by accessing your account registered with us through the website or mobile application (if applicable). If you do not have an account with us, you may contact us (please see the “Contact Details and DPO” section below). We will respond to your update and/or correct request as soon as reasonably possible, an in any event no later than within ten (10) days of receiving such update and/or correct request. Subject to the Act, we will respond to access requests within a reasonable time (and in any event no later than within thirty (30) days of receiving such access request.
We may charge a fee for processing your request for access. Such a fee would depend on the nature and complexity of your access request.
When you visit our web site(s) and/or mobile application(s), our servers will automatically record information that is sent whenever you visit a web site or mobile application. This data may include: (a) your computer’s IP address; (b) your browser type; (c) the webpage you were visiting before you visited the relevant web site; (d) the pages within the web site or mobile application which you visit; and/or (e) the time spent on such pages, item and information searched for in the web site or mobile application, access time and dates, and other statistics.
A cookie does not give us access to your computer. Most internet browsers automatically accept cookies, but you can usually modify your browser settings according to your preference. If you choose not to accept cookies, you may not be able to experience all of the features of our web site(s) and mobile application(s).
Our web site(s) and mobile application(s) may contain links to other web sites which are owned or operated by third parties, and which are not under our control. We are not responsible for the content on any such web site, or the consequences of accessing or using any such web site (including the protection and privacy of any information which you provide whilst visiting such sites) and such sites are not governed by this statement. You agree that your access to or use of such web sites is entirely at your own risk. When visiting these third-party web sites, you should read their privacy policies which will apply to your use of the web sites.
We will amend this Policy from time to time, and the updated versions will be posted on our website and/or mobile application; and date stamped so that you are aware of when the Policy was last updated. Please check back frequently to see any updates or changes to this Policy. If we make any material changes to this Policy, we will provide notice, for example, by way of a banner on our website. Subject to applicable laws, the English version of this Policy will prevail over any version of this Policy in another language.
If you have any enquiries, comments or suggestions about how we collect, use or disclose your personal data or this Policy, or would like to receive information about your personal data which we retain, please contact our Data Protection Officer by email at email@example.com.