Keppel Electric Referral
Programme Terms & Conditions
The Terms and Conditions of Keppel Electric Pte
Ltd’s (“Keppel Electric”) Referral Programme govern your participation in the
Referral Programme and forms part of your agreement with us. These terms must
be read in conjunction with the Form of Acceptance and Residential Consumers
General Terms and Conditions, where relevant, and any other applicable promotional
Terms and Conditions.
To qualify as a Referrer under the terms of this Referral Programme, you must be an
existing customer with Keppel Electric. The Referrer is the person whose referral code link has been used by the Referral
Recipient who is the person signing up with Keppel Electric using a valid
To participate in this Referral Programme, a Referrer
must log into Keppel Electric Customer Portal Account in order to get their unique referral code link. With the link, share the unique referral code to the
Referral Recipient must use the referral code link
when signing up with Keppel Electric. Only one referral code can be used at any
time; Referral Recipient cannot have more than one Referrer.
The referral code is applicable with any new sign up of a 2-year plan, exclude DOT3. Not applicable for relocation application and cannot be utilised together with any ongoing promotion code.
The Referral Recipient will be entitled to a
one-time rebate (“referral discount”)
which will be reflected on the Referral Recipient’s first Keppel Electric
The Referrer will be entitled to a one-time redemption
credit (“referral credits”) for
every successful referral.
Referral credits will be added into the
Referrer’s account after the Referral Recipient has been successfully
transferred to Keppel Electric.
Referral credits shall be deducted from the
Referrer’s account if the Referral Recipient terminates his/her contract with
Keppel Electric before the Referral Recipient's electricity contract end date.
Referral credits can only be used to redeem the
Referrer’s electricity bill (electricity usage and pink notice charges only).
The Referrer must log into the Referral’s Keppel
Electric Customer Portal Account in order to redeem the referral credits
Referral credits can only be used to redeem
Keppel Electric’s electricity bill consisting of electricity usage and pink
notice charges only.
Referrer can choose to redeem up to their total
available referral credits or their payable electricity bill amount
(electricity usage and pink notice charges), whichever is lower.
Redemption is limited to only twice per calendar
Upon successful redemption, the necessary
adjustments will be reflected in the next or subsequent invoice.
Redemption must be exercised, at least 4
calendar days, prior to the due date to be reflected on the next invoice.
If the Referrer terminates his/her electricity
contract with Keppel Electric, any unused referral credits in the Referrer’s
account shall be forfeited. Any balance referral credits shall not be paid out
or refunded in cash or in kind under any circumstances.
Keppel Electric reserves the right, in its absolute
discretion, to withdraw or modify the Referral Programme and/or its Terms and
Conditions at any time, without any prior notice and without liability
Keppel Electric reserves the right to review and
investigate all referral activities. If a referral code or referral discount is
found to be used erroneously, fraudulently, illegally, or in violation of
Keppel Electric’s Referral Programme’s Terms and Conditions, Keppel Electric
reserves the right, in its absolute discretion, to revoke or remove referral credits
from the account of the Referrer and/or referral discount from the Referral